Returns &
Refund Policy

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Last Updated: 17/06/2026

At Men's Attire, we want you to be completely satisfied with your purchase. This Returns & Refunds Policy explains your rights and our procedures regarding returns, refunds, and damaged goods.

This policy operates in accordance with applicable consumer protection legislation in the United Kingdom, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

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Your Right to Return

We accept returns for items that:

• Do not fit as expected.

• Differ significantly from the product images or descriptions displayed on our website.

• Are damaged upon arrival.

To be eligible for a return, you must notify us and return the item within 30 days of the delivery date.

Items should be returned in their original condition wherever reasonably possible, including any original packaging, tags, and accessories.

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How to Request a Return

If you wish to return an item, please contact us as soon as possible at:

Email: supportmensattire@gmail.com

When contacting us, please provide:

• Your order number.

• A description of the issue.

• Photographs of the item if it is damaged, defective, or differs from the product description.

Our customer support team will provide return instructions and the appropriate return address.

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Damaged or Faulty Items

If your item arrives damaged, defective, or unusable, please contact us as soon as possible after delivery.

Where required, we may request photographic evidence of the damage before authorising a return.

Upon receipt and inspection of the returned item, a full refund will be issued if the item is confirmed to be damaged or faulty.

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Refunds

Refunds will only be processed once the returned item has been received and inspected by our team.

If your return is approved, you will receive a full refund of the purchase price to your original payment method.

Refunds are typically processed within 5–10 business days after the returned item has been received, although processing times may vary depending on your payment provider.

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Non-Returnable Items

For hygiene and safety reasons, we may be unable to accept returns on certain items where applicable, including:

• Items that have been worn, washed, or altered.

• Personalised or custom-made products.

• Any products excluded from return under applicable consumer protection laws.

This does not affect your statutory rights where an item is faulty, damaged, or not as described.

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Return Shipping Costs

Where an item is faulty, damaged, or not as described, reasonable return shipping costs may be reimbursed.

For returns relating to sizing, fit, or change of mind, customers may be responsible for return shipping costs unless otherwise stated.

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Consumer Rights

Nothing in this policy affects your statutory rights under United Kingdom consumer protection legislation.

If goods are faulty, not as described, or not fit for purpose, you may have additional rights under the Consumer Rights Act 2015.

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Contact Information

For all return and refund enquiries, please contact:

Men's Attire Customer Support
Email: supportmensattire@gmail.com

We are committed to resolving all customer concerns fairly, promptly, and professionally.